Questions
- Q: How many people benefit from the charity's work?
- Q: How many people can stay at Helen House and at Douglas House?
- Q: Do you ever have to turn people away?
- Q: Do the families who stay at Helen House or at Douglas House have to pay?
- Q: How much does it cost to run?
- Q: How many people work at Helen & Douglas House?
Answers
- Q: How many people benefit from the charity's work?
There are currently around 300 families on the charity's books and we actively support over 60 bereaved families
Back to top - Q: How many people can stay at Helen House and at Douglas House?
Helen House has eight beds - two are for emergency use. There are also four family flats so that the whole family can stay at the same time. Douglas House has seven beds, one is for emergency use. There are also three family suites so that the whole family can stay at the same time.
The limited number of beds in each house means that we can offer a very high level of 1-1 care for the children and young adults who visit us.
Back to top - Q: Do you ever have to turn people away?
At our busiest periods, we cannot always meet the demand for our services and we may not be able to offer a family their first choice dates for respite stay. However, as we plan well in advance, we can almost always offer an alternative.
Back to top - Q: Do the families who stay at Helen House or at Douglas House have to pay?
There is no charge to families using either House.
Back to top - Q: How much does it cost to run?
It costs £4.5 million every year to run Helen & Douglas House, the vast majority of which comes from voluntary sources (i.e. not the government).
Back to top - Q: How many people work at Helen & Douglas House?
Around 150 people across a range of disciplines. Most people work on the Care Team, but we also need people who can manage our finances, give HR and administrative support to our staff, look after our buildings and grounds, cook food, manage our shops, answer the telephone and, of course, look after our donors!
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