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Shop Manager - Chalfont St Peter


Location: Gerrards Cross

Type: Permanent - Part Time

Hours: 30 hours per week (includes weekend working)

Salary: Band 3 (£16,968 to £19,852) pro-rata depending on experience

Closing Date: 30 Mar 2017


Are you looking to make the next move in your retail career?  Do you need a new challenge?  Do you  want to take back some control of your working life?  We are looking for people who are commercially focused, have a passion to outperform the competition and aim to give a good customer service and experience.

With Helen & Douglas House outlet you will be running your own retail unit, making decisions over how you promote the goods, your shop layout and what is in your window display.  You will also have responsibility for recruiting and effectively managing the army of volunteers that support the shop and make life in our shops diverse and dynamic.  The role will require you to work regular weekends - Saturday and Sunday.

Helen & Douglas House, the world’s first children’s hospice and based in Oxford, has a network of almost 40 retail outlets across the extended local area.  These shops are central to our multi-million pound fundraising programme and you could become a key part in making a real difference to the lives of children and their wider families.

Who we are looking for:

Our Shop Manager will hit the ground running in this busy, people focused role in an outlet that is open 7 days a week, The ideal candidate will have the following skills and experience:

  • Educated to GCSE level (or equivalent) with passes in English and Maths
  • Experience in a customer facing environment and the ability to deliver excellent customer service
  • Experience of developing and implementing plans to maximise sales potential
  • Strong organisational and administration skills
  • Computer literate
  • Experience of managing staff teams effectively in a variety of retail sectors and/or management experience within a Charity Shop would be an advantage

We are also able to offer the opportunity to enrol in a pension scheme and offer a generous annual leave allocation.

Working Pattern

Your normal working pattern will change each week, subject to the needs of the business and  the levels of staff and volunteers available to work, and will involve a significant element of weekend working.

For further details please see the job description and if you have any questions about the role please e-mail or call the People Resourcing Team on 01865 794749.

Please complete the application process through Helen and Douglas House website, unfortunately we cannot accept any CV's by email or via other websites/Job boards.

Please note the closing date for the applications is 30th March 2017 and the interviews will be held week commencing 3rd april 2017 at Aylesbury.

Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.


Related documents:
Job Description

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