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Assistant Shop Manager – Henley

Assistant Shop Manager – Henley

  • Permanent, Part-time
  • Henley

Do you need a new challenge? We are looking for people who are commercially focussed, have a passion to outperform the competition and aim to give good customer service and experience. Our Assistant Shop Managers work with the team to maximise the shop’s sales & profits and be an ambassador for Helen & Douglas House, supporting & endorsing the aims and objectives of the charity. We are more than just a charity. 

Department: Retail
Vacancy Type: Permanent, part-time
Working Hours: 22.5 per week (includes weekend working)
Salary: Band B (£18,000 – £20,000) pro-rata per year, depending on experience
Closing Date: Midnight on Thursday 27 June 2019
View the full job description

With a Helen & Douglas House outlet you will be helping to run your own retail unit, making decisions over how you promote the goods, your shop layout and what is in your window display. You will also have responsibility for recruiting and effectively managing the army of volunteers that support the shop and make life in our shops diverse and dynamic. The role will require you to work regular weekend.

Who we are looking for:

Our Assistant Shop Managers hit the ground running in this busy, people focused role in an outlet that is open 7 days a week. The ideal candidate will have the following skills and experience:

  • Educated to GCSE level (or equivalent) with passes in English and Maths.
  • Experience in a customer facing environment and the ability to deliver excellent customer service.
  • Experience of developing and implementing plans to maximise sales potential.
  • Strong organisational and administration skills.
  • Computer literate.
  • Experience of managing staff teams effectively in a variety of retail sectors and/or management experience within a Charity Shop would be an advantage. 

Working Pattern

Your normal working pattern will change each week, subject to the needs of the business and the levels of staff and volunteers available to work, and will involve a significant element of weekend working.

Added Benefits:

We are able to offer the opportunity to enrol in a pension scheme and offer a generous annual leave allocation.

What next?

For further details about the role, please see the job description. If you have any questions please e-mail or call the People Resourcing Team on 01865 794749

Please complete the application process through Helen & Douglas House website, unfortunately, we are unable to accept CV’s by email or via other websites/Job boards. Please note, the closing date for the vacancy is midnight on Thursday 27 June 2019.

Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

About Helen & Douglas House

Helen & Douglas House, based in Oxford, is the world’s first children’s hospice. We care for terminally ill babies, children, and their families at our hospice and at home. It is a special place that feels like home, where families can make the most of their time together and create happy memories during their children’s short lives. As a charity, we rely almost entirely on voluntary donations to support our work.