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Assistant Shop Manager, Summertown – Weekend

Assistant Shop Manager, Summertown – Weekend

Summertown, in north Oxford, is a vibrant shopping and business centre and the perfect location for our Helen & Douglas House charity shop. We have a dedicated, friendly and welcoming team of staff and volunteers that are well established in the community and run this high-performing charity shop with passion and enthusiasm.

Job Type: Permanent, Part-Time
Hours: Up to 22.5 hours working Friday/Saturday/Sunday
Salary: Band 2 (£15,790 – £18,611) pro-rata per year depending on experience
Closing date: Sunday 24 February 2019
Location: Summertown
View the full job description

Our freshly renovated and revamped Summertown shop specialises in fashion & accessories, including an impressive Bridal collection. We are looking for a weekend Assistant Shop Manager who believes in providing superior customer service and promoting the amazing work of Helen & Douglas House and the difference we make to terminally ill children in the local community.

Helen & Douglas House has a network of retail outlets across the extended local area. These shops are central to our multi-million-pound fundraising programme and you could become a key part in making a real difference to the lives of children and their wider families.

Who we are looking for:

Our Assistant Shop Manager will hit the ground running in this busy, people focused role in an outlet that is open seven days a week. The ideal candidate will have the following skills and experience:

  • Educated to GCSE level (or equivalent) with passes in English and Maths
  • Experience in a customer facing environment and the ability to deliver excellent customer service
  • Experience of developing and implementing plans to maximise sales potential
  • Strong organisational and administration skills
  • Computer literate
  • Experience of managing staff teams effectively in a variety of retail sectors and/or management experience within a charity shop would be an advantage
  • Please note the working pattern for this role is working weekends Friday, Saturday, Sunday

We are also able to offer the opportunity to enrol in a pension scheme and offer a generous annual leave allocation.

Please note the closing date for the applications is midnight on Sunday 24 February 2019 and the interviews will be held at Douglas House in Oxford.

Please note we cannot accept applications by CV, to be considered for this role please complete the application process via our website.

For further details please see the job description and if you have any questions about the role please e-mail recruitment@helenanddouglas.org.uk or call the People Resourcing Team on 01865 794749.

All staff working for Helen & Douglas House are required to undertake a Disclosure & Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

About Helen & Douglas House

Helen & Douglas House, based in Oxford, is the world’s first children’s hospice. We care for terminally ill babies, children, and their families at our hospice and at home. It is a special place that feels like home, where families can make the most of their time together and create happy memories during their children’s short lives. As a charity, we rely almost entirely on voluntary donations to support our work.