Due to the national lockdown we are no longer able to do collections.
Important notice
We are no longer doing collections This will resume when the national lockdown ends
We currently aren't doing furniture collection
To book a free furniture collection, please contact us at 01865 762555 or headington@helenanddouglas.org.uk.
To book a free furniture collection, please contact us at 01865 774729 or rhill@helenanddouglas.org.uk.
To book a free furniture collection, please contact us at 01993 840268 or carterton@helenanddouglas.org.uk.
To book a free furniture collection, please contact us at 01235 818253 or didcot@helenanddouglas.org.uk.
For any other retail enquiries contact the retail office on 01865 796772 or retail@helenanddouglas.org.uk.
Will you help us to help people facing every parent’s worst nightmare?
As a charity, our shops provide 20% of the £3.6 million income we need each year to keep providing this invaluable support to families facing the unimaginable prospect of losing a child. By donating your unwanted things, you can help us continue to provide the love, care and expertise our families depend on.
What furniture can you donate?
We will arrange free collection of your furniture. We just ask that it's in saleable condition. You can donate:
- Sofas
- Chairs
- Tables
- Wardrobes
- Chests of drawers
- Garden furniture
- Beds and bedroom furniture
Free collection
We'll arrange a free collection, when the national lockdown is over,to make your donation as simple as possible.
Before booking your collection
If you’re donating an upholstered item to us, please check that it has a label saying it meets UK safety standards. Mattresses and upholstered bed bases must be in good clean condition with no rips, tears or stains, and must have a fire label sewn in, which refers to BS7177. Toys and electricals must have the CE mark for safety.
Make your donation go further
If you’re a UK taxpayer, you can make your donation go further by filling in a Gift Aid declaration form when you donate things to us. It couldn’t be easier and costs you nothing, but it means we can claim back 25p in tax from every £1 your donation brings in. That adds up to a big difference.