Become a monthly giver
Do you want to have an even bigger impact on the future of children’s hospice care?
By giving a monthly donation to Helen & Douglas House, of an amount of your choosing, you will be supporting your local children’s hospice into the future on a long-term basis.
Regular gifts help Helen & Douglas House have the confidence to plan for the long term and are vital to ensuring we can continue to pioneer the very best in children’s hospice care in the UK.
Become a monthly giver
Do you want to have an even bigger impact on the future of children’s hospice care?
Regular gifts help Helen & Douglas have the confidence to plan for the long term and are vital to ensuring we can continue to pioneer the very best in children’s hospice care in the UK.
Local children & their families need your support more than ever
Sadly, more children than ever need hospice care. Based on national predictions, the number is likely to rise by up to 30% by 2030*, which is why we need your long-term support.
Together, we can be there for the children and families that need us.
All donations, however big or small, make a difference. Whilst a one-off donation is an amazing contribution, a monthly gift from you will enable us to invest in the future care of children who come to us with a range of terminal and life-limiting conditions, for as long as they and their family need us.
*Make Every Child Count, February 2020
Join our community of monthly givers
You will be joining a growing community of supporters who have chosen to give in this special way.
In just one year, their kind monthly gifts alone have raised over an incredible
£917,000!
Join them today to help make a bigger impact and change more lives.
Our promise to you
Giving regularly via a Direct Debit not only benefits families – it is also an easy approach for you to manage and organise your giving, on your terms, to the causes you are passionate about.
We will:
- Use your donations wisely to help as many families as possible
- Understand that personal circumstances change, and there may be a time when you need to make changes to your regular gift
- Keep you connected to the work that you are supporting through your donations
Contact Us
If you have any questions about giving on a regular basis, please see our FAQs at the bottom of the page.
Or you can contact us via email at [email protected], or call 01865 799150 to find out more.
Help care for local children, like Jack
Jack and his family first came to Helen & Douglas House in 2014. Jack was born six weeks early and suffered from severe brain damage. At a frightening and uncertain time for his family, the hospice greeted them with warmth and care and gave them the confidence to deal with Jack’s needs.
Years later, visiting Helen & Douglas House continues to give the family the chance to recharge and spend time together.
‘It could be your son, daughter, niece, nephew or grandchildren who needs vital support from Helen & Douglas House and without regular donations, they may not have the support they need, when they need it.’
Mary, Jack’s Mum
See how you can make a BIG impact…
Fun for siblings
A gift of £10 per month for a year can provide half a day of activities for siblings, where they can have time away, fun with friends and connect with other children experiencing similar struggles.
Comfort for families in the darkest times
A gift of £15 per month for a year could fund 5 bereavement sessions for a family as they deal with the loss of their child.
Care at hand
A gift of £20 per month for a year could fund time with a doctor when a family is in urgent need of support and it is out-of-hours.
‘Knowing that we have the support of Helen & Douglas House takes some of the fear out of our situation, knowing there will be people to talk to and to help us if the worst happens.’
Vicky, Jessica’s mum
You will be helping to fund this and so much more!
Thank you for considering supporting us with a monthly gift. We’d love you to join us so that together, we can help more local terminally ill children live life to the full.
Frequently Asked Questions
How do regular gifts help Helen & Douglas House?
Regular gifts are a wonderful and special way of giving to the work of Helen & Douglas House and thank you for considering supporting us in this way.
Regular gifts give us the security to plan for the future and for how we can best continue our support for local terminally ill children and their families with the long-term care they need.
How do I start making a monthly donation?
Thank you for choosing to support Helen & Douglas House through a regular gift. It couldn’t be easier to set up!
Direct Debit is a simple and secure way to give your monthly gift, with the lowest fees. Your gifts can also be paid through your credit or debit card.
You can click on the red ‘donate’ buttons either at the top or bottom of the page you are looking at. Make sure you select ‘Monthly’ at the top of the form and then complete your details. You will have the option to choose your payment method (Direct Debit, credit or debit card, PayPal or Google Pay) on the next page.
How much should I give?
The amount that you wish to give is entirely up to you. All donations are amazing and have a huge impact.
Here are some examples of the variety of ways that your gifts could help:
£5 a month could help fund a play therapy session for a child as they get to have fun baking, having craft sessions with paints and glitter or sensory experiences
£10 a month could help fund the cost of medical supplies for a day
£20 a month could help fund a residential trip for a sibling as they have space and time for themselves whilst connecting with other children who are experiencing similar struggles
Any amount you can give a month will bring comfort and joy to children and their families as we help them live life to the full.
I currently give a regular gift to you, and I need to change the amount or frequency. How do I do this?
If you set up your Direct Debit or regular credit or debit card payment through our website, on or after 20th July 2026, you can access your gift schedule through the link to your donor portal on the confirmation email you received when you set up your regular gift online. There you can manage all your details and make any necessary adjustments to your regular gift when you need to.
Alternatively, please give our Supporter Experience team a call on 01865 799150 or email the team at [email protected] to let us know of the changes and we will do the rest.
If you donate by Standing Order, you will need to tell your bank so that they can make the necessary changes. We would also appreciate you letting us know so please do contact us on the details above.
My bank or card details have changed. How do I update my details?
If your bank details have changed and you have asked your bank to provide notice to your service users, then they will provide us notification of your new bank details, you don’t have to do anything.
However, you may decide to inform us of your new bank details yourself. If that is the case, there are two ways you can do this:
- Via your individual link to your donor portal if you set up your Direct Debit or regular card payment on or after 20th July 2026. Just click on the link in your confirmation email and there you can manage your details.
- Alternatively, please contact our Supporter Experience team on 01865 799150 and they can make the necessary adjustments for you.
We would ask that you please don’t send us your bank or credit card details via email.
My circumstances have changed, and I need to cancel my regular gift. How do I do this?
We are extremely grateful for every donation that we have received, and we do understand that everyone’s circumstances are different and do change.
If you are considering cancelling your regular donation, or perhaps you may need to reduce the amount or adjust the frequency, then please do get in touch with our Supporter Experience Team by calling 01865 799150 or emailing [email protected] and they can help you find what works best for you.
To cancel your regular gift, there are a few options for you to do this:
- If your Direct Debit or regular card payment was set up online on or after 20th July 2026, you can cancel your regular gift via your donor portal. You can find the link on the confirmation email you received when you set this up. Here you can manage your details and cancel your regular gift.
- You can contact our Supporter Experience Team, who can arrange the cancellation of your Direct Debit or regular card payment.
- If you donate by Standing Order, please tell your bank to cancel your donation. We would also appreciate you letting us know so that we can make sure our records are updated appropriately. So please do give us a call or contact us by email.
- Alternatively, if you would prefer to write to us, please send your correspondence to:
Helen & Douglas House
14A Magdalen Road
Oxford
Oxfordshire
OX4 1RW
I have had someone knock on my door saying they are fundraising for you and asking for a regular gift. How do I know they are genuine?
We work with Real Fundraising who help us with our door-to-door fundraising activities. You may also see fundraisers on our behalf at train stations or outside supermarkets. A representative will have a badge, and they will always identify themselves and that they are raising money for Helen & Douglas House.
We understand that not everyone will wish to sign up to a regular gift there and then, therefore please do let the fundraiser know. You can contact us or visit our website to set up a regular gift if you would like to do this at another time: Donate Now.
I would like to be able to Gift Aid my donation, how do I do this?
Thank you for agreeing to Gift Aid your donations to Helen & Douglas House.
You can choose to opt in to Gift Aid your donations when you make your one-off or recurring donation online.
Alternatively, if you can complete a Gift Aid declaration here: Gift Aid Declaration Form
You can find out more about Gift Aid here: Gift Aid – Helen & Douglas House
Alternatively, you can give us a call on 01865 799150, and our Supporter Experience Team will be happy to take that over the phone for you.