Cookies Policy
What are cookies?
A cookie is a small text file that is transferred from a website to your computer, phone or tablet. It allows information to be passed back and forth between your device and our website. Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information such as a site name and a unique user ID (your IP address) when they access the site again in the future.
- We don’t use cookies to identify users personally. We only store information that you’ve specifically given us permission to store.
- Our cookies do not store financial information or information which is capable of directly identifying you (such as your name or address). You can exercise this right by amending or setting the controls on your browser to reflect your cookie preferences.
- We use cookies to monitor how people use our website so we can improve it, collect anonymous data and measure the effectiveness of our campaigns. This helps us keep track of whether you’ve visited our website from a particular link – for example in one of our emails or adverts. We do this so we can link donations back to individual communications and measure how effective they are.
What cookies does this website use?
- Strictly necessary cookies: These are cookies that are essential to make a website work and enable features that users have specifically asked for. Without use of cookies, these features of the website could not operate.
- Performance cookies: These cookies collect anonymous information about users for the purpose of assessing the performance of a website. Common uses include well-known web analytics tools such as Google Analytics.
- Statistic cookies: These cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
- Marketing cookies: These cookies are used to track visitors across websites and are similar to performance cookies, in that they collect information about users’ behaviour. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
How to turn off cookies
If you prefer not to receive cookies while browsing our website, you can set your browser to refuse all cookies that are stored on your computer. You can usually find these controls under the ‘Preferences’ or ‘Tools’ menu. You do not need to have cookies turned on to use or navigate through our website.
Click on the links below providing instructions on how to prevent new cookies being stored and/or deleting existing cookies depending on the browser you are using:
Third-party applications
We work with a number of third-party suppliers who set cookies on our website to enable them to provide us with their services. These cookies are mainly used for reporting and advertising purposes so that we can improve the way we communicate with our supporters and ensure the money we invest in online advertising is well spent.
We do not control the dissemination of these cookies and you should check the relevant third party website for information about these.
Advertising cookies
Remarketing is a way for us to connect with people who have recently interacted with our site. We may place remarketing cookies on your device during your visit so that our carefully selected third-party suppliers, including Google, may use the information gathered to show you Helen & Douglas House advertising when you visit other websites.
Third party cookies set by Helen & Douglas House
Google DoubleClick
We use DoubleClick cookies to measure the effectiveness of our online advertising. This enables us to ensure that any money we spend on digital marketing gives us a good return on investment.
DoubleClick cookies do two things: 1) they track anonymised conversion data so that we can measure advertising effectiveness and 2) they are used to serve advertising, enabling us to serve advertisements to or exclude people who have visited our website. The cookies also allows us to limit the number of times a person sees our advertisement.
DoubleClick cookies sometimes include a pixel from the advertising networks we work with. This allows us to target adverts effectively on their networks. For more infromation see DoubleClick privacy policy.
Google Analytics
Google Analytics is a web analytics service provided by Google inc. that enables us to measure how people use our website using cookies. We use this information to improve our website experience for website visitors and to measure the effectiveness of our online advertising. We can also use these cookies to serve relevant advertisements to people who have interacted with specific sections of the site, or to exclude those audiences from advertising.
For those site visitors who have explicitly opted in to Google’s data privacy policy, Google will associate your IP address with other data held by Google in order to identify you across multiple devices. You may refuse the use of cookies by selecting the appropriate settings on your browser. You may also stop the transmission of information generated by the cookies about your use of the website and of your IP address to Google, by downloading and installing the Google Analytics Opt-out Broswer Add-on available here.
To find out more view Google Analytics privacy policy.
Facebook
Facebook is a social media platform we use to communicate with our supporters through both unpaid posts and paid advertising. We use cookies to measure the effectiveness of paid advertising on Facebook to ensure the money we spend is used effectively. They also enable us to either service advertisements to or excluse people who have visited our website.
To find out more view Facebook privacy policy.
We use the following functional cookies on our site:
Cookies
Marketing
- interstitial_page_reg_oauth_url
Stores the referring page to ensure the Authentication screen displays correctly
- lss_bundle_viewer
Stores consent when a user agrees to view a Smartlinks link
- li_cc
Used to ensure a user phone number is inputted in China
- liveagent_oref
Used to enable live chat functionality
- liveagent_chatted
Used to enable live chat functionality
- recent_history
Used to remember URLs visited by the guest to show the pages back where they left off
- mbox
Used by Adobe Target to analyze the relevance of online content
- at_check
Used to determine if a visitor has accepted the use of cookies for Adobe Target
- sharebox-suggestion
Displays a banner that provides help text to first time users of the Elevate share box
- liveagent_vc
Used to enable live chat functionality
- liveagent_sid
Used to enable live chat functionality
- liveagent_ptid
Used to enable live chat functionality
- s_tp
Tracks percent of page viewed
- s_ips
Tracks percent of page viewed
- s_pltp
Provides page name value (URL) for use by Adobe Analytics
- s_ppv
Used by Adobe Analytics to retain and fetch what percentage of a page was viewed
- s_tslv
Used to retain and fetch time since last visit in Adobe Analytics
- s_plt
Tracks the time that the previous page took to load
- ki_u
Stores a random UID to associate with survey responses
- ki_t
Stores the survey timestamps and view counts
- ki_s
Stores the current state of any survey the user has viewed or interacted with
- ki_r
Stores the initial page referrer when available for targeting purposes
- s_fid
Unique identifier for Adobe Analytics
- s_vi
Unique identifier for Adobe Analytics
- s_sq
Used to store information about the previous link that was clicked on by the user by Adobe Analytics
- s_cc
Used to determine if cookies are enabled for Adobe Analytics
- UIDR
Cookie used for market and user research
- UID
Cookie used for market and user research
- VID
ID associated with a visitor to a LinkedIn microsite which is used to determine conversions for lead gen purposes
- SID
Used to determine what a visitor is doing before they convert on a LinkedIn microsite
- queryString
This cookie is used to persist marketing tracking parameters
- tluid
Used to uniquely identify users across webpages for advertising purposes
- barometric[cuid]
Used for Veritone/Barometric Podcast Conversion tracking on both linkedin.com (product) and microsites (business.linkedin.com)
- ad2
Used for tracking ad viewability and brand safety through Ad Pepper
- trc
Used for Advertising Engagement tracking through Ad Pepper
- pcc*
Used for Advertising Engagement tracking through Ad Pepper
- pvc*
Used for Advertising Engagement tracking through Ad Pepper
- fl_inst
Identifies whether a browser accepts flash
- c
Stores a timestamp for conversion tracking
- tuuid_lu
Stores randomly generated number for recurring visitors for Ad Pepper conversation tracking
- tuuid
Stores randomly generated number for recurring visitors for Ad Pepper conversation tracking
- SERVERID
Load balancer cookie for Ad Pepper conversion tracking
- ASPSESSIONID
Used for tracking conversion during member sign up process
- IRLD
Affiliate Marketing Cookie for LinkedIn
- ABSELB
Load Balancer Cookie for affiliate marketing
- brwsr
Affiliate Marketing Cookie for LinkedIn
- _gcl_dc
Used through Google Campaign Manager and DV 360 to understand user interaction with the site and advertising
- B
Yahoo Conversion Tracking
- GUC
Yahoo Conversion Tracking
- personalization_id
Ads targeting cookie for Twitter
- IDE
Ads targeting cookie for DoubleClick
- MR2
Bing Tracking
- MR
Bing Tracking
- MUID
Bing Tracking
- aam_uuid
Set for ID sync for Adobe Audience Manager
- lnkd
Sends event to Adobe Audience Manager
- dst
Logs when there is an error sending data to destination. Used as part of Adobe Audience Manager
- demdex
Visitor identification
- dextp
Records last time a data synchronization call was performed
- dpm
Sends events to Adobe Audience Manager
- ELQSTATUS
Used for tracking by ELOQUA
- ELOQUA
Used for tracking by ELOQUA
- uuids
Used by ad nexus analytics by AppNexus
- anj
Ads targeting cookie for AppNexus
- A3
Ads targeting cookie for Yahoo
- li_fat_id
Member indirect identifier for Members for conversion tracking, retargeting, analytics
- lms_ads
Used to identify LinkedIn Members off LinkedIn in the Designated Countries for advertising
- li_oatml
Used to identify LinkedIn Members off LinkedIn for advertising and analytics outside the Designated Countries and, for a limited time, advertising in the Designated Countries
- UserMatchHistory
LinkedIn Ads ID syncing
- li_giant
Indirect indentifier for groups of LinkedIn Members used for conversion tracking
- BizographicsOptOut
Determine opt-out status for 3rd party tracking
- _guid
Used to identify a LinkedIn Member for advertising through Google Ads
- U
Browser Identifier for users outside the Designated Countries
- li_sugr
Used to make a probabilistic match of a user identity outside the Designated Countries
- lms_analytics
Used to identify LinkedIn Members in the Designated Countries for analytics
- AnalyticsSyncHistory
Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries
- TAID
- AID
- google_adsense_settings
to provide ad delivery or retargeting.
- _fbm_
to store account details.
- actppresence
to store and track if the browser tab is active.
- sb
to store browser details.
- csm
to provide fraud prevention.
- c_user
to store a unique user ID.
- datr
to provide fraud prevention.
- _fbp
to store and track visits across websites.
- act
to Store logged in users.
- fr
to provide ad delivery or retargeting.
- wd
to read screen resolution.
- xs
to store a unique session ID.
- fbm
to store account details.
- _fbc
to store last visit.
- _js_datr
to store user preferences
Unassigned
- AMCV_14215E3D5995C57C0A495C55AdobeOrg
- AMCVS_14215E3D5995C57C0A495C55AdobeOrg
- __utm.gif
Analytics
- _gac_UA-62256447-1
- __utmd
to store and track visitor journeys through the site and classifies them into groups.
- _gac_UA
- _utm
to store and track visits across websites.
- _dc_gtm_UA
to store number of service requests.
- UTMD_
to store and count pageviews.
- gtag_logged_in
- _gat_gtag_UA_
- utm_campaign
to Provide parameters to URLs to identify the campaigns that refer traffic.
- utm_source
to Provide parameters to URLs to identify the campaigns that refer traffic.
- _opt_expid
Thrown when a redirect experiment is running. Stores the experiment ID, variation ID, and referral source to the redirected page.
- _opt_utmc
Retains the last query parameter utm_campaign.
- _opt_awkid
Used for campaigns linked to Google Ads Criteria IDs.
- _opt_awgid
Used for campaigns associated with Google Ads ad group IDs.
- _opt_awmid
Used for campaigns linked to Google Ads Campaign IDs.
- _opt_awcid
Used for campaigns that are linked to Google Ads customer IDs.
- _gac_
- _gac_gb_
- _ga_
- _gaexp
- __utmxx
Determines when the experiment in which the user participated expires.
- __utmx
Determines if the user took part in the experiment.
- __utmv
Stores data about a visitor level custom variable. Thrown when a developer uses the _setCustomVar method with a visitor-level custom variable. Also used by the _setVar method, which is no longer supported. Updated every time data is sent to Google Analytics.
- __utmz
Stores information about the source of traffic or campaign, allowing you to understand where the user came to the site from. Generated when the library is run and updated every time data is submitted to Google Analytics.
- __utmc
Not used in ga.js. Installed for interoperability with urchin.js. Previously worked in conjunction with the __utmb cookie to determine whether a user should start a new session or visit.
- __utmb
Used to define new sessions / visits. Thrown when the JavaScript library is executed if there are no existing __utmb cookies. Updated every time data is sent to Google Analytics.
- __utmt
Limits the frequency of requests.
- __utma
Allows you to distinguish between users and sessions. Thrown when the JavaScript library is executed, if there are no existing __utma cookies. Updated every time data is sent to Google Analytics.
- AMP_TOKEN
Contains a token that can be used to get the Client-ID from the AMP service. Other possible values: disabling the function, active request, or an error in obtaining the Client-ID from the AMP service.
- _gat
- _gid
Allows you to differentiate between users.
- _ga
- __gads
Embedded_video
- YSC
to Store and track interaction.
- VISITOR_INFO1_LIVE
to provide bandwidth estimations.
- GPS
to store location data.
- PREF
to store user preferences.