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How to Donate

Make a difference with your pre-loved stuff

How to Donate

Make a difference with your pre-loved stuff

Will you help us to help people facing every parent’s worst nightmare?

At Helen & Douglas House, we help local families cope with the medical and emotional challenges of caring for a terminally ill baby or child. At the toughest time of their lives, families depend on us to help them make the most of the precious time they have left together. But as a charity, we rely on your support. Without your help, we cannot help families going through the unimaginable pain of losing a child.

Our shops help raise the £3.6 million we need to find each year to keep our hospice running. By donating your unwanted things, you can help us continue to provide the love, care and expertise our families depend on.

“The love and support we received from Helen & Douglas House over the years and especially towards the end means so much to us as a family. Please de-clutter and donate, as the charity needs you to help families like us.” Marie, Ollie’s Mum

Turn your clutter into treasure at our charity shops

Did you know that just one bag of donated clothes can be worth an average of £30? With Gift Aid adding an extra 25%, it’s a great way to turn your unwanted clothes into a way of helping others. 50 bags of donations would raise enough to pay for all the medical supplies for our hospice for two months.

You can turn your clutter into treasure by donating it to Helen & Douglas House. Here are just some of the things you can donate to help improve the lives of local terminally ill children and their families:

  • Clothes and shoes
  • Bags and accessories
  • Puzzles books, games,toysCDs and DVDs
  • Small electrical appliances (no white goods please)
  • Bric-a-brac, homeware, china
  • Bikes
  • Quality furniture, from sofas to beds (we’ll even collect your furniture for you – just call your nearest furniture shop)

Find your nearest shop

As we continue to open up our shops, our trading hours and donation days in each shop will vary so please do check before travelling.

Safety standards

If you’re donating an upholstered item to us, please check that it has a label saying it meets UK safety standards. Mattresses and upholstered bed bases must be in good clean condition with no rips, tears or stains, and must have a fire label sewn in, which refers to BS7177. Toys and electricals must have the CE mark for safety.

Sadly there are some items we are unable to accept, click here to see a full list.

Make your donation go further

If you’re a UK taxpayer, you can make your donation go further by filling in a Gift Aid declaration form when you donate things to us. It couldn’t be easier and costs you nothing, but it means we can claim back 25p in tax from every £1 your donation brings in. That adds up to a big difference.

Volunteer at one of our shops

Time on your hands? Without our wonderful volunteers, we wouldn’t be able to run our shops. We’re always looking for new people to lend a helping hand, so why not get in touch? It’s a great opportunity to meet new people, get out of the house and support a great local charity. Find out more about volunteering with Helen & Douglas House.