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Genny Stephenson

Genny Stephenson

My name is Genny, and I am one of the clinical administrators here at Helen & Douglas House. Our job is to support the clinical team so that they can put all their focus into caring for our children. I am here to answer family’s questions and to support...
Lorraine Byles

Lorraine Byles

Hello, my name is Lorraine, and I am one of the Family Support & Bereavement Support Workers. My role is to support families who are struggling with the emotional side of their child’s illness. Whilst practical care can be put in place parents can feel overwhelmed...
Emma Jordan

Emma Jordan

I am the Youth and Transition Worker at Helen & Douglas House and I support our young people with their lives – enabling people to be the best they can be, and to achieve the best out of life. We do this together by building a positive and trusted...
Laura Craddock

Laura Craddock

Laura is one of the Siblings Team Leaders at Helen & Douglas House, supporting the brothers and sisters of our patients through 1:1 support and group work. She is part of the Community and Family Support Services team, and supports siblings at the hospice and out...
Jade

Jade

I am a Nursery Nurse and I work as part of the care team. I have worked at Helen & Douglas House for just over a year and previously worked in a nursery as a pre-school room manager. As a nursery nurse I am one to one with a child. I base the day around them and...