Donate today
Helen & Douglas House
Home > Get Support > Family Support
 

Family Support

When a child or young adult has a life limiting condition everyone in the family is affected. 

 

Coming to terms with a new diagnosis, or a family member’s changing condition, can create many challenges, and families can feel overwhelmed by the choices and decisions they have to make. 

 

Our experienced and qualified Family Support and Bereavement Team is here to help families with the concerns that go beyond the physical care of their child or young adult. 

Coming from a range of professional backgrounds we are able to offer emotional, spiritual and social support to parents, partners, siblings and other involved family members. This support can begin from the first stay at Helen and Douglas House, through to bereavement support.

 

Family Support visits can take place while you are staying at the hospice, or at home and are on offer to the whole family. You may be seen by one of our Family Support and Bereavement Workers, our Social Worker, or Chaplain.

 

We also run 3 workshops per year for parents and carers.  These usually have a particular focus or theme, (often suggested by parents themselves), and are a great opportunity for families to come together, share experiences and support each other. Please see the calendar of events for what’s coming up over the next few months. 

 

For siblings aged 6-17 there is The Elephant Club, which meets every other month.

 

Meet the team 


Our chaplain, Mark Birch, provides spiritual care to chidren, young adults and families. Mark is an Anglican priest and his work includes weekly shifts on the care teams at both houses.  He can help with information on any of the diverse places of worship to be found in Oxford. He may be approached about any spiritual matter, whether specifically ‘religious’ or not; as well as offering the more traditional Christian ministries of prayer, baptism, Holy Communion and anointing.  He occasionally organises simple religious services within the Houses, to which all children, young adults and families are very welcome.  He can also help with the planning of special services e.g. funerals and services of remembrance.

mbirch@helenanddouglas.org.uk


Ann McBain is our Social Worker and works closely with families across a range of issues and support needs.  She can help with care packages and advice on benefits and charity grants, as well as being an advocate for families within their care network..  Ann also co-ordinates reviews and referrals here at Helen & Douglas House and is involved with families who are making the transition from children’s to adult services
amcbain@helenanddouglas.org.uk

 

Our Family Support and Bereavement Workers are Lorraine Byles, Marie Murray and Lilla Machnio. They work directly with families offering emotional support around the many issues of living with a life limited child or brother or sister, or dealing with grief and loss. Marie also works on the Helen House Care Team and Lorraine is part of the Douglas House Referrals Team.
lbyles@helenanddouglas.org.uk
mmurray@helenanddouglas.org.uk
lmachnio@helenanddouglas.org.uk


Christine Young coordinates the Family Support and Bereavement Team.  She works directly with families and patients and leads on the development of the service.  Like the other team members Christine also facilitates the workshops and groups we offer for families and siblings.
cyoung@helenanddouglas.org.uk


Our team email address is bvt@helenanddouglas.org.uk

Bookmark and Share
True colors
Contrast Mode
Choose your view: