We wanted to let you know that the fire brigade attended Helen House on Friday 12 June following a small fire. The fire was quickly and safely extinguished, and no children, families or staff were injured.
Only a small area of the building was directly affected, but the incident has temporarily disrupted our power supply. For this reason, Helen House will remain closed to in-patient stays until the issue has been fully resolved, and we are confident it is safe to reopen.
We know how important Helen House is to the children and families who rely on us, and we are doing everything we can to return to our usual in-patient service as soon as possible. If your planned stay is affected, we will contact you directly.
In the meantime, our care in the community and in hospital is continuing as normal, and we are exploring alternative ways to offer as much in-patient care as possible, either through Helen & Douglas House or with neighbouring providers.
If you have any questions or concerns, please [email protected].
Thank you for your patience, support and understanding. We are immensely grateful to the emergency services and our staff for their calm, swift response, and we look forward to welcoming children and families back to Helen & Douglas House very soon.